Eurex down

Found:

pre-opening phase starts @ 14:15
trading starts @ 14:25

All times in CET.

Now, the question is why IB can't provide this information in a timely manner?!?!?
Nothing about the re-opening time in their bulletin yet, and they customer service is clueless.
However, I found the above info on the web. WAKE UP!

Should we expect gaps?
 
Quote from KS96:

Found:

pre-opening phase starts @ 14:15
trading starts @ 14:25

All times in CET.

Now, the question is why IB can't provide this information in a timely manner?!?!?
Nothing about the re-opening time in their bulletin yet, and they customer service is clueless.
However, I found the above info on the web. WAKE UP!

Should we expect gaps?
More...

Does Eurex has an information Hotline such as the CBOT so you can dial a phone # and have info ?
 
My other two Eurex data sources started rolling at 14:30 CET,
IB started rolling 2 minutes later(!!!) WTF is this?!? Do we have to remind you that WE PAY for this data?
Someone has to kick their butts.
 
From IB:

To DTB traders:
Thu Sep 14 03:10:12 2006 EST

DTB is currently unavailable for trading due to technical problems at the exchange.
 
I just got a message from Interactive Brokers, the Eurex is down because of technical problems at the exchange....

What a bunch of losers (the Eurex), this is the third time in a few weeks that this kind of problem happens.....
 
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