Quote from caliabc:
you are probably screwed. They most likely have a clause in the new account agreement that deals with connection issues.
The error (error account, not expense account) is probably larger than any commission you would generate. They are just hoping you go away.
You can try to bug them non-stop. If you force them into arb you may be out of pocket 20-25k.
I would move my accounts away from them
flytiger says it will cost him next to nothing to file it, you say 20-25k
so which is it?