Esignal outage

our whole office is down..usually a few might go down and other servers pick up but not today.
also received a message from esiganal stating can't connect to data base?

100dollars a month per station with this continual bs is bs.

w
 
We have repointed many of the connections to our back-up centers "co-locations", and last sale data is beginning to flow through those locations. If you are receiving last sale data, we suggest not trying to restart eSignal until further notice (i.e. once everything is stabilized.)

Our two primary data centers continue to be affected by the DoS attack, and our network engineering staff continue to put full attention on the matter.
 
Quote from steve0617:

Do you mean to tell me you guys bitching don't have a backup chart vendor? Shit like this happens. It sucks, but we're using an inexpensive internet based chart vendor. You think the pro traders log into Esignal via their DSL/cable modem from their laptops or PC's like we do? Yea, sure...

If you don't have a backup vendor for cases just like this, you're nuts. Run your trading like a business, not a hobby.

I'm not defending Esignal. They should have something in place to ensure CM*.esignal.Com isn't the only place the connection manager can seek out a data feed. Because a DOS on that address will screw things. But still, this isn't some mom and pop shop chart vendor. They should do better.

But for you to only have one chart vendor and worse, one broker, one internet access, one trading PC/laptop etc. is CRAZY! Have two of everything and shit like this won't matter.

Oh, and they raised our rates a DOLLAR. You're seriously bitching about a DOLLAR? :p
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Hi Steve,

Yes those are good points... I have a backup service but I think complaining is important when a large company does not based their buisness model on a strategy of quality but on strategy of volume and monopolistic tactics.. (buying out quote.com and futures source instead of making a better product)...

<b>If esignal want to give themselves a $600,000 unearned profit i think its important to speak up... </b>

55,000 subscribes X $1.00 X 12 months
= $600K +...

thanks...

cj...

:mad:

__________________
HAVE STOP - WILL TRADE

If You Have The Vision We Have The Code
 
Quote from EdgeHunter:

Hi Steve,

Yes those are good points... I have a backup service but I think complaining is important when a large company does not based their buisness model on a strategy of quality but on strategy of volume and monopolistic tactics.. (buying out quote.com and futures source instead of making a better product)...

<b>If esignal want to give themselves a $600,000 unearned profit i think its important to speak up... </b>

55,000 subscribes X $1.00 X 12 months
= $600K +...

thanks...

cj...

:mad:

__________________
HAVE STOP - WILL TRADE

If You Have The Vision We Have The Code
More...

Agreed, shame only a few people understand this :D

Owell, eSignal will raise rates to compensate all the customers they just lost with this screw up.

I just love it :p We get screwed to the max and eSignal makes free money, good job eSignal.
 
this is what u get when you farm out your IT department overseas - crappy software - crappy infrastructure - ha!ha! - serves em right :)
 
Quote from JMowery1987:


Owell, eSignal will raise rates to compensate all the customers they just lost with this screw up.

I just love it :p We get screwed to the max and eSignal makes free money, good job eSignal.
More...


dude, they are not a monopoly. you don't like them, switch to the competition. if you do like them and plan to stay with them after all, then i am not saying you shouldn't criticize them, but try to be more constructive about it.
 
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