esignal livecharts no data behind firewall

[marketstation]

I use esignal livecharts behind corporate proxy server, port 80 on the server is open, I am able to launch livecharts applet, but chart is blank, and the bottom of the chart shows the message "Connecting to HTTP port 80".

I have no such problem with thinkorswim applet.

Is there a way to fix that?

Thanks!

 

[eSignal Support]

Have you tried clearing cache? You may also want to upgrade your version of Java to make sure you're on the latest.

If either of those two steps don't address the problem, you can shoot our LiveCharts support people an email from here:

http://www.esignal.com/support/livecharts/contactus.aspx

Thanks.

 

[ahodgee]

A reply to your post was placed on the eSignal forums. Please review and try the suggestion and let us know if it resolves you're issues.


AveryH