Esignal disapointment.

Quote from BoyBrutus:

I had a similar problem on my tick charts.
On the cursor window where it shows server OK
Press Ctrl Alt and click on OK - this will refresh/reload the chart and this fixed the problem I have been having recently.

So try this with the T&S window.
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Thanks - I'll give it a try.

I'm just getting more and more, shall we say, "displeased" with eSignal.

Today I'm at my other job (1 day a week), and look at Yahoo Finance. Yahoo has real, cumulative volume for 5 minute charts on the Dow. I contact LiveRep and apparently, eSignal's deal with the exchange does not allow them to "process" (whatever that means) cumulative volume until the next day!

So let's see...I get something for free on the Yahoo website that I can't even pay for on eSignal? WTF?

Not real useful to get the prior day's daily data when trying to use 5 minute charts on the currrent day. They're going to pass my comments along to their "data team."
 
... Yahoo has real, cumulative volume for 5 minute charts on the Dow. I contact LiveRep and apparently, eSignal's deal with the exchange does not allow them to "process" (whatever that means) cumulative volume until the next day!
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We don't currently process "sizes" on most indicies so that's why we aren't showing intraday volumes on symbols like $INDU. It has nothing to do with our exchange agreements so I apologize for the false information. We do plan to break out intraday volumes on indicies but we're still on-hold pending the completion of a series of server upgrades.

Thanks.
 
Quote from eSignal Support:

We don't currently process "sizes" on most indicies so that's why we aren't showing intraday volumes on symbols like $INDU. It has nothing to do with our exchange agreements so I apologize for the false information. We do plan to break out intraday volumes on indicies but we're still on-hold pending the completion of a series of server upgrades.

Thanks.
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I appreciate the response, Scott.

I've been with eSignal for about 18 months now, and some of these problems - freezing, etc - are relatively new for me.

Any idea as to when the server upgrades, and thus intraday indicie volume might be available?
 
We plan to have the servers all upgraded by end of March, hopefully sooner. It's been tougher than expected to roll-out these changes with the high transaction rates but we're closer than ever. Then, we should be able to get back on track and you'll see regular s/w and data enhancements. I can give a better ETA on the indicie question in April.

On the indicies, aside from $INDU, any others you'd like to see with intraday volume? SPX? $COMP?

Thx
 
Quote from Chriz:

Please elaborate. Didnt know that esignal is offering a data only service. They used to have esignal basic which didnt have the advanced charting but it was discontinued in 2006 IIRC.
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Yep you can just get data only and thus pay less. When you call them also mention ninja, they have some relationship with esignal.
 
Quote from flipflopper:

I have also noticed that on some days the YM data is a few seconds behind. Very frustrating since I rely so much on accurate timely data.

I'll be watching my orders wondering why they got triggered on IB then a few seconds later I see the price movement in Esignal.

I hope they get that issue resolved soon.

Other then that the service has been pretty good.
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I too noticed this with their time and sales data on the highly active ES contracts. Other MDV's (market data vendors) have cleaner and substantially faster data, in fact I noticed more than 22% live data being reported on other platforms other than eSignal as a source.

Evidently there is some loss of transmission, and its not limited to just your personal ISP connection.
 
Dumb ? but I can't seem to find out how to do it.

Is it possible to add notes to the charts on Esignal just like TC 2000. Also the paper trading on esignal can it be done with tick replay? I seem to be only able to do it on real time only. Just wondering if there's a way to use it for back testing.

Thx


EOM
 
Quote from eSignal Support:

We plan to have the servers all upgraded by end of March, hopefully sooner. It's been tougher than expected to roll-out these changes with the high transaction rates but we're closer than ever. Then, we should be able to get back on track and you'll see regular s/w and data enhancements. I can give a better ETA on the indicie question in April.

On the indicies, aside from $INDU, any others you'd like to see with intraday volume? SPX? $COMP?

Thx
More...

Ideally, any symbol for indicies, or anything else would have the same type of volume display now available for individual equities.
 
Scott

A couple of suggestions for esignal improvements

1) - To do with volume bars

They need a more efficient system for common ES volume bars and not be based on the downloaded tick data (10 days only with a very long period to download the data). If they can do it for common time frames then for the emini's they can have common volume increments ie ES 100K, 10K, 5K, 1K

Also depending from which day you download your tick data from your volume bars will form differently as its continuous 24hr.

Lastly with a better volume bar system you would need to be able to apply a time template to it.

2) With the emini increased volumes I saw you had a new server with only T&S data and no bid ask data to save on downloaded data.

My suggestion is to create emini T&S data feed with the full bid ask info but to collate the data so all these 1 and 2 contract trades can be grouped as a single trade at bid/ask. maybe group in 100 or 50 ms periods so as to still give a natural flow to the T&S tape.

I estimate this would reduce data download by 80%, give people using tick data for volume bars a more efficient feed with faster download and also reduce CPU processing as many computers are haveing trouble coping with the volume of data on the eminis and computing efs at the same time (charts freezing being a complaint of many esignal users).

BB
 
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