My annual subscription renews on May 31. On March 31 , I received a letter reminding me of my upcoming renewal in 60 days. In the first week of May , I received a letter dated April 30 telling me they will renew me at my current discount price of $708 on the next billing cycle. I found out yesterday they renewed me at $996. Their customer service rep said the prices went up May 1, but strangely after the other 2 letters they sent, I didn't get the supposed letter informing me of this. And why would they send me a letter with a stated price on April 30, if they knew they were increasing the price the next day?
I've been with them many years, but this is the last straw!
Tbill
I've been with them many years, but this is the last straw!
Tbill