eSignal ActiveX prob

I have a problem when I run the sample project "TsSample Project" for VB, I get the following error:
Run-time error '-2147023898 (800703e6)': Method 'GetTimeSalesBar' of object 'IHooks'failed.

I have eSignal 7.5 (build 627) on a Win2k machine.

I can't find solution for GetTimeSalesBar problem .

Is there anyone on this board who can run the TsSample VB Project with no GetTimeSalesBar error?

Is it working OK in VB.NET?
If it works fine I'd like to see T&S sample for VB.NET

TIA
 
Two simple things first (no insult intended)...

1) Have you added and payed for ActiveX to your eSignal account?

2) Did you call SetApplication("username") with your eSignal username? In otherwords, you need to change that piece of code in the sample for it to work.
 
I did change that piece of code in the sample as you suggest (set my username in SetApplication("username").
It didn't help.
As about your suggestion #1, I won't pay for API, I have paid for data and don't want pay for interface to access it, but that's another story.

I don't understand why same sample works fine with win98 and winXP but doesn't with win2k.

Phoenix,
Does TsSample Project for VB work in your setup?
Do you use w2k?

TIA
 
Quote from egorko:

As about your suggestion #1, I won't pay for API, I have paid for data and don't want pay for interface to access it, but that's another story.

If you don't pay for the API, why do you expect it to work? It can be argued whether you should need to pay, but the fact is that eSignal is currently charging for it. So it is either pay or don't use. There is a switch on the server side that grants access to the API, so without paying, the switch isn't turned on.

Phoenix,
Does TsSample Project for VB work in your setup?
Do you use w2k?


All the samples work for me. I use XP and haven't tried Win2K, but have heard that some other folks have had Win2K issues. I am unaware of what the problem is/was.
 
To pay or not to pay, to use or not to use... not the question

If the same sample works with 98/XP and doesn't with w2k in the same eSignal acc that means there is no switch on the server side or the problem isn't in that switch.

As far as I understand the problem is that Desktop ActiveX have a BUG.
I don't think your payments make the bug disappears.

I appreciated your will to help.


P.S.
I posted the same question on forum.esignalcentral.com but no one from eSignal stuff answer it.
 
egorko,

I'll have someone follow up on the questions on central, probably won't be till Monday being the weekend and all.

Chuck
@eSignal
 
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