Esignal 10.1 Much Better Faster

Quote from thurstonhowell3:

In the latest version, downloaded Monday, the Market Depth window has a bug related to the "Regional" book. Clicking on the Regional book will cause the quoted symbol to go dead in linked Summary and Quote windows upon changing to a different symbol. Not a big deal for Nasdaq, but a big problem for NYSE and AMEX listed.
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No mention of the verified bug above. No response either.
 
Thurston,

We have been able to duplicate this problem in-house and we have it in our bug tracking system.

FWIW, reporting bugs on Elite isn't the best method for doing so. Either emailing, chatting with LiveRep or calling into our technical support department is a good method of reporting problems like this. Alternatively, using the eSignal Central Forums is an additional method of discussing a potential issue with the application.
 
Quote from Xuanxue:

I simply have to say that when I receive an email for an upgrade, I fully expect it to be an official release that pikers with money and time to lose will have tested for you. I don't have time to lose and I refuse to lose money. I'll download the maintainence version so-called, and if it doesn't do the job, or more bugs are found, you can expect to lose my business. That you put speed downloading historical data over and above handling volume surges, that BTW has always been your product's weakness, only proves you care more about your bottom line than the traders you cater to.

I mean really, real-time data that can't sustain 80% of momentum trades. What the hell are you people thinking?

Anyway, the honeymoon's over. Get it right this time. Or walk.
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I nominate Xuanxue for douchebag of the year. All in favor, say aye.
 
the fucking child will probably change is handle on et, again, and come back crying about how much his mangina hurts or something. dude, grow some balls.
 
Quote from JayF_eSignal:

FWIW, reporting bugs on Elite isn't the best method for doing so.
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that is true. it would have been much better if you had thoroughly tested it first before unleashing it on the customers...
 
Quote from JayF_eSignal:

Thurston,
FWIW, reporting bugs on Elite isn't the best method for doing so.
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My experience with brokers and data vendors is that often this is the ONLY way that I can get action. I try the official channel first, and if there is no response within a (genuinely) reasonable time I go public. Going public works better than staying private where you can be, and frequently are privately ignored. These are the FACTS of my experience.
 
Quote from tallpaw:

JayF: once this new release is up on your website, will it fix the lags that I was experiencing with 10.1 which resulted in re-downloading 8.0 in my post on 6-25-2008? Or will I have to try the new version and see if it works?
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JayF @Esignal: has your 10.1 maintenance release that you mention on your 7-16-2008 post fixed the lag that I was experiencing in the above post? I really do not feel like downloading 10.1 again only to have the same problem. Has anyone else upgraded to the 10.1 maintenance release? Anyone that has uprgraded, have you had any time lag problems even though it's hard to tell because of the lack of volume lately in the e-mini's. Thanx for any replies.
 
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