Ah; the kind of thing that used to be known as a "come-to-jesus" letter. The main question is, will AT&T actually pay attention (assuming it can)? The cost of policy change for a behemoth like that would be immense - and that's leaving the various bruised and reactive egos, as well as questions of who has a clearer vision on the right direction (or even whether anybody knows what T actually needs) aside.
I'm going to guess that you have a pretty well informed opinion on the effect of it, though. If you can share any of it, even in generalized terms, that would be interesting.