Echotrade Problems

spec and Bryan-

I've been having problems with Echo remote too. It hasn't been horrible...but it's far from great. And I spoke with a few people at one of the offices , they said they've been having problems too.

When I was at MBT , there was at least one problem a week. So maybe there are problems everywhere. Who knows?

I can only say that I'm sure glad I have my $ spread over different accounts. ANd yeah I've been placing more trades at the retail broker and paying more in commissions..but the frequent outages have really left me no other choice.

It just seems that someone would get THE best feed....to make more $. I know it can be done. I worked at 2 major wirehouse for 4years...and maybe lost data feed 4 times total.

what can we do?
 
Every firm will only designate only so many $$$ to remote traders. When profits diminish, forget customer service.

Its all about the P&L, so wake up and stop whining. Firms conduct business on making $$$ for the firm, not the trader. Some are better, but none are going out of business to spend $$$ on resources that don't generate more profits.

Like any business, you have to PAY to PLAY.

Maybe setting up your own T-1 line with dedicated access to a server will solve your problem.
 
Originally posted by speculator69


Bryan,

And what about the "did you just come off the floor" comment?

You're a contradiction of sorts aren't you...
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no that is a legitimate question....have you been trading electronically for awhile? tech problems are just part of the business. and like i said i use echo's remote servers also and have had by far the best dependability in the last 7 months, vs the 3 yrs when i was in an office with point to point t-1's with 2 other firms. i am not trying to antagonize you, who knows maybe i could even help you out.
 
Originally posted by theShadow
Every firm will only designate only so many $$$ to remote traders. When profits diminish, forget customer service.

Its all about the P&L, so wake up and stop whining. Firms conduct business on making $$$ for the firm, not the trader. Some are better, but none are going out of business to spend $$$ on resources that don't generate more profits.

Like any business, you have to PAY to PLAY.

Maybe setting up your own T-1 line with dedicated access to a server will solve your problem.
More...

In late 2001 echo added a T-3 line for their remote traders. since that time the dependability has been excellent!!!! that's not to say it is perfect but it has been pretty d*mn close. I am using a T-1 on my end and will concur it makes a difference.
 
Originally posted by airspeed


Man, even for a retail outfit their commissions are stratospheric. There is no comparison between Echo, a pro firm, with any retail brokerage other than IB, perhaps.
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I think you forgot about PointDirex. Also with great rates.
 
Hans, how come pointdirex advertises .0035 per shares when in reality ECN fees and routing fees bring it up to around a cent.
Ex. buy 200 shares of IBM how much would that cost me? 70 cents or more than that?

thanks
 
Originally posted by Bryan Roberts


In late 2001 echo added a T-3 line for their remote traders. since that time the dependability has been excellent!!!! that's not to say it is perfect but it has been pretty d*mn close. I am using a T-1 on my end and will concur it makes a difference.
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Bryan-
a T-1, T-3 , T-10 ..isn't gonna make a difference when the outages are at the main servers. I'm sure you got the electronic message "Do not send orders to NYSE" this morning. I'm not saying Echo is bad, but it could be better.
theshadow-
and to the post about the firms are only out to make $...uh yeah thats my point. I'm doing small trades, small vol at echo now....I'd be doing a ton more if I didn't have to worry about disconnects, outages, etc

again, i'm not bashing any firm....just saying that when i was searching for a pro firm i set out to test the waters with the minimum ..then as time went on put more of my $ there....but I'm not gonna do that if I'm not satisfied.
 
Originally posted by uptik2000

Bryan-
a T-1, T-3 , T-10 ..isn't gonna make a difference when the outages are at the main servers. I'm sure you got the electronic message "Do not send orders to NYSE" this morning.
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i wasn't refering to today
 
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