EBAY Changes Feedback System- Sales about to Plummet?

Hello Gregg,

Just for your information I ship more than 10 packets daily so trust me I know about it something. I am not in USA.

By international shipping the insurance is usefull just when item was lost.
Moreover, it is so expensive that 90% of bueyrs does not want pay for it.
They ask constantly lower the value for custom purposes, etc.

Do not forget that due to competition, low US dollar, ebay fees we work with that low profit if 1 item from 20 gets to the hell we are working for nothing.

Ebay international selling is going to hell. If US dollar will not recover I believe Ebay will lost value.
I wrote that I am shipping 20 packets daily - but in 2001 it was more than 50.


Quote from TGregg:

If you ship tracked and insured (UPS has free insurance up to $100) the only bad things a buyer can do are not pay or pay fraudulently. And it's pretty easy to protect against most of that. I've seen many fraudulent sellers on eBay, even wrote to eBay a few times.

eBay didn't do squat.

I've even seen sellers go bad. And there is no way you can predict that. Nice feedback, lots of items, regular sales then something happens - they flip out, go bankrupt, get divorced, discover crack or who knows, but all of a sudden the negative feedbacks start coming. Thanks to eBay's resolution process, you are supposed to wait a month or more before posting bad feedback - so the auctions continue to run and the fraud rakes in the dough for a while.

I buy and sell on eBay, although not nearly as much as I used too. The vast majority of fraud on eBay is on the seller side. Most of the buyer fraud is easy for the seller to stop.
More...
 
OK, which mod moved this thread to chit chat???

Since I'm <i>sure</i> you're not embarrassed about your bold decision, please go ahead and reveal yourself. Thanks!
 
Quote from TGregg:


eBay didn't do squat.

More...
EBAY's support, or LACK OF SUPPORT, is a huge, HUGE problem.
Getting thru to communicate a problem and then GETTING A RESPONSE is a huge multi-week undertaking.
BEEN THERE, DONE THAT.

Hey, I just had a thought ! Why is there no viable Ebay COMPETITOR ?

Reason: welcome to the communistic world of the internet....only the large survive.
 
Quote from Pholeuon:

Btw, buyer protection is that high that buyer can steel from sellers freely.
More...
You must be kidding me.

RM, it seems that a lot of people here see this from your perspective. I stopped using eBay after a seller with about 2000 ratings (~99.7% +ve), shipped me the wrong item (something I had absolutely no use for), and then told me that I needed to pay half the return shipping and then she would send me my item. She also told me that eBay would never do anything to her and that I could go ahead and complain. I did so; I sent eBay a summary of the facts along with the email she sent me with the above statement, and they said that if I wanted, I could pursue the matter with the local police (she was in the U.S., I'm in Canada). Other than that, they did nothing to help me retrieve either my money or to get the product I had paid for. They said they were simply there to connect buyer with seller and they took no responsibility for the outcome of transactions.

I left her a neg feedback and of course she replied with a neg, which contained an outright lie about the transaction.

Not sure if enough people like me shut down their eBay accounts or what (and that process took me about 6 weeks, no exaggeration). In my experience, eBay were all about protecting their sellers. I will say that this bad experience was only my 3rd or 4th eBay transaction and the rest had been fine, so I don't exactly have a wealth of experience.

EDIT: I agree with RM, this is clearly stock news and belongs in the Stocks forum.
 
No, I am not kiddin. You simply do not know what to do and in past it was not that bad like it it is now.

If the buyer know how steal from seller /many todays figure what to do/ there is practically no defence from seller /if seller does not want lost many normal buyers/. I am figthing with it badly, trust me. And I have more than 1000 positive feedbacks to each 1 negative so I am never letting my buyers unhappy.

Ebay has now many local competitors. For example in past I was selling exclusively on ebay, today I have there less than 50% of my "traffic". If you are in USA you have no alternative but for examle for me in European union in worst case I can live without ebay.

I agree with RM that ebay stock must go down sooner or later.

And you are right about ebay support - this is joke and not support even for platinum sellers.


Quote from traderNik:

You must be kidding me.
.
More...
 
I don't know how they could come up w/a completely fair system, but it definitely needs some tweaking somehow. On the two occasions I, as a buyer, ended up w/negative feedback, it was retaliation for the legitimate neg feedback I left for the sellers. The feedback they left for me was something like "Bad communication." Since I had paid promptly, and that was my only obligation on my part as the buyer, what else could they say that was negative? So they came up w/pure BS to justify the neg rating.

Harold
 
I also agree with the feedback changes, ebay was completely rigged in favor of the seller, especially those power sellers that generate huge fees. Competition is starting to emerge, mostly niche auction sites for a specific item.
 
Quote from Rearden Metal:

I'm calling Ebay a short- Right here, right now. Official RM prediction.

Now that ebay sellers can no longer damage the feedback of unreasonable buyers, the buyers have become far more difficult to satisfy than ever before; finding problems where there are none, and holding your feedback rating hostage unless you meet their demands. Ebay sellers have put up with plenty of crap in the past, but this new measure will likely be the last straw for many of them.

When sales volume starts to slip in the near future, as it inevitably will... is ebay going to eat crow and quickly undo the new feedback policy, or will they 'stay the course', preferring to go down with the ship instead?
More...

You have no clue. Sales won't plumet. The vast majority of ebay users could care less and there will always be new sellers.
 
All I have to say is that per:
http://www.law.cornell.edu/uscode/15/1666i..html
when you make a credit card purchase online (over $50) your credit card it the counter party to the transaction (not the merchant). This means that if there was fraud the credit card company is liable... and they don't want to be liable for someone else's actions.

If you have a dispute and can't resolve it with the merchant then call the credit card company. Assert your 'rights' per US Federal Law.

I'm no attorney, but a little research can go a long way.
 
You must log in or register to reply here.
Back
Top