E-Signal - Poor European data

toby400 · Mar 7, 2003

The people on the below link are a group of UK traders trying out E-Signal.

Sadly the European data feed seems to let them down.

So they tend to use IB/Mytrack data, and other chart software such as Sierra or Investor RT and others.

http://www.trade2win.co.uk/boards/showthread.php?s=&threadid=4917

Anyone else have a problem with E-Signal European Data?

eSignal Support · Mar 7, 2003

Hi Toby,

Yes, we have had problems with our European feed. We had been using a thrid party provider for our European Futures feed but due to performance issues and customer complaints, we opted to go more direct to the exchanges for the data. The transition began in December of last year and, for the most part, continued up until recent weeks. The transition has been rough at times and that certainly has lead some customers to see the feed as unreliable.

While we did suffer an outage earlier today, overall performance is much better in recent weeks and we are diligently working to resolve any remaining issues.

Thanks.

tradersaavy · Mar 7, 2003

I have been trading European futures using ESignal data since early December 2002. I have found that until recently, the data has had ridiculously poor accuracy. At times, over 10 seconds of delay, impossible to work with for intraday traders.
Since about the end of January I have seen a wonderful improvement to almost no delay. There have been however 2 - 3 major outages, including today, 3/7/03 around 4am Eastern USA coast time. Don't know how long it was there before I signed on but it lasted at least 15 minutes from my observed time. Of course, it just had to coincide with a nice pullback / breakout !!!

Ditch · Mar 7, 2003

dtn.iq now also covers the Eurex. I'm going to subscribe to it to check it out.

toby400 · Mar 7, 2003

Quote from Ditch:

dtn.iq now also covers the Eurex. I'm going to subscribe to it to check it out.

Ditch

Their online chat told me they only cover European Commodities...so Dax etc are not covered.

Ditch · Mar 7, 2003

Quote from toby400:

Ditch

Their online chat told me they only cover European Commodities...so Dax etc are not covered.

Well, they've only been offering Eurex for a couple of weeks now. It's not even mentioned on their website. Perhaps this guy has it mixed up with Euronext, because at Eurex they don't trade commodities futures.

toby400 · Mar 7, 2003

Thanks Ditch.

msfe · Mar 7, 2003

eSignal covered exchanges

http://www.esignal.com/esignal/pricing/pricing_exchange.asp

eSignal quote symbols guide

http://www.esignalcentral.com/support/symbol/default.asp

OffShoreTrader · Mar 7, 2003

I'm a new user, and signed up specifically for the Eurex data and have not been pleased.

After the thirty day trial, I might have to up to CQG.

Ditch · Mar 7, 2003

Quote from OffShoreTrader:

I'm a new user, and signed up specifically for the Eurex data and have not been pleased.

After the thirty day trial, I might have to up to CQG.

e-signal ?