E-signal Alerts E-mail Problem

M

mr roboto

Any help would be appreciated....

My alerts have suddenly stopped sending e-mails. I have triple-
checked the setup criteria (address, SMTP host info,etc.) and the
email button is "checked" when I set up an alert, but the email never
gets sent. I am able to send other emails using the same server info
from the same computer, but the E-signal alerts are the only e-mail
function on this computer that isn't functioning. Any thoughts?
 
Most times I've seen customers have a problem with email alerts it's been from the beginning of set-up and not from a sudden stoppage, as in your case.

You might want to look at #3 under "still not working?" on this FAQ on email alerts.

http://www.esignalcentral.com/support/faq/esignal/alerts/alerts_email.asp

There's been a few threads on this subject under the Forum eSignal 7.xx on Central. Might want to look there for ideas as well. http://forum.esignalcentral.com/

If you still can't resolve, please contact us directly and we'll help you troubleshoot further.

Thanks
 
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