In my preparations in persuing a new business venture, I am increasingly feeling the effect of technology is having on the labor market. Certain aspects of my new business idea such as loan origination, is inevitably going to be obsolete by artificial Intelligence(AI) and disintermediation. Technology is being increasingly used as a weapon to lock out potential competition or do it yourselfers as been seen with certain commercial vehicle dealers and repair shops. Although anyone can technically buy the system to efficiently diagnose complex electronics and other commercial vehicle issues, the price of this equipment and software is prohibitive for anyone who is not doing high volume. Certain commercial vehicle manufacturers and dealers effectively control this diagnostics equipment because can protect their code through encryption and ridiculous licensing requirements and fees.
I have been attending several business opportunities and networking / lead exchange meetings. Some meetings focus on creating trade groups that can help bring in additional business for participants thus giving each staying power in an economic downturn and thus a competitive advantage. Other groups look to exploit some of their own members as well as members of the public by using their superior knowledge and lack of ethics for outsized short to medium term returns. Yet other groups are looking to create better investment and business opportunities through disintermediation and creative, but legal application of existing rules.
Now that the foundation has been laid, let’s try to visualize the likely social, labor, business, and investment implications for the future as AI and social systems evolve.
Financial institutions, starting with banks and stock brokerages and increasingly insurance companies are going to feel the effects of disintermediation through increasing person to person lending and self-directed retirement account holders investing in real estate, businesses, and secured notes. I am using the term person to person rather than peer to peer because the people in the transaction usually have met face to face before completing the transaction. Several retirement accounts of different owners can participate in the same transaction together, thus giving some scalability among friend, etc. Negotiated interest rates on secured real estate tend to be roughly 400 to 600 basis points more than a prime loan from a bank. However, there is usually more privacy, less work, and a much faster closing of 2 days versus the 45 days at some major banks. Closing costs for person to person lending may be lower as well. There is a nominal attorney fee to draw up the note, but not anything like the overall cost cost of an online peer to peer intermediary. Hard money lenders tend to be less restrictive and faster than banks, but tend to have high up front costs.
The interest rate differential between what banks pay for deposits and what they charge for loans seems unsustainably high in a connected world that also has credit unions. The person to person participants I’ve talked to seem to feel a certain sense of community with their group versus working with a bank.
Too many managed investment products by insurance or other investment companies have suffered poor returns from high fees and or weak invesment selections and allocations for many years. Money flows away from these type of assets will likely increase as the word of viable alternatives gets around.
There seems to be increasing utilization of an intangible asset class: Sphere of Influence(SOI). SOI is the people you know and can influence to make a decision on a product or service. It has real value because many high performing salespeople will exchange their time and knowledge in an attempt to gain access to your sphere of influence. The information they provide is usually leading, if not cutting edge because it has to be in order for them to have any hope of being allowed access to your SOI. There are fairly frequent examples of this information sharing seen in free or low cost classes on eventbrite.com. These classes cover subjects such as the importance of and how to maximize one’s credit score, how to better utilize various forms of technology, or how to become more knowlegeable in managing one’s money. Many, but not all, of these classes are taught be leading industry professionals.
Although certain aspects of AI are scary, especially when used by business in an attempt to extract unreasonable profits, people adapt. They adapt either because they have to or they adapt for a potentially profitable opportunity in helping others to adapt. We have seen Uber upset the expensive taxi near monopolies. We have seen Walmart disrupt much of the retail industry because many consumers want to pay the least possible for commodity type items. We have seen amazon disrupt online businesses because of their relatively easier and streamlined interface as well as cost savings. Craigslist.org and other websites have disrupted print advertising and the rental market by giving free or low cost access to broad market advertising. I see money center banks as the next in line to feel the power of the internet and increasing competition.
I expect social and effective communication skills to become even more important for one’s standard of living in the future. It is through networking, cooperation, and the power of shared knowledge that the consumer will be able to stay ahead of those businesses and political powers who use technology and our own data to take unfair advantage of us.
The one thing that may not change too much is intraday trading. It will probably remain the chaotic mess it has been over the last few years and take the money from participants like myself who are either too slow to adapt or remain in that time frame. Attached below is a link to an article I read recently on AI:
Will Robots Take Our Children’s Jobs?
https://www.nytimes.com/2017/12/11/style/robots-jobs-children.html