Just21,
Investor R/T
originalskunk,
Yes exactly, nicely swept under the rug I feel. Doesn't do me any good for my 60 days of tick history though.
This has been my first really negative experience with DTN. They handled the situation promptly but lack adequate contingency plans and methods to deal with giving reliable backfill when the shit hits the fan. Their way of handling my concerns over the backfill loss was poor. Basically, they just told me lies to try and shut me up.
This whole problem arose because of some sort of changes they made in their own data distribution services. Totally a DTN problem.
Thats 1 strike against DTN in my books. See if they make it to 3.
MK
Investor R/T
originalskunk,
Yes exactly, nicely swept under the rug I feel. Doesn't do me any good for my 60 days of tick history though.
This has been my first really negative experience with DTN. They handled the situation promptly but lack adequate contingency plans and methods to deal with giving reliable backfill when the shit hits the fan. Their way of handling my concerns over the backfill loss was poor. Basically, they just told me lies to try and shut me up.
This whole problem arose because of some sort of changes they made in their own data distribution services. Totally a DTN problem.
Thats 1 strike against DTN in my books. See if they make it to 3.
MK