I'm really eager to get some information from Def if you're around. I just got off the phone with an IB customer service agent who could only tell me "all I know is that things are down". when I asked where I might get more information about connecting to ZH or HK servers I was told "uhhh I don't know anything about that, you might want to call technical support. All I know is it's down over there".
I've been very pleased with TWS and IB, but this system weakness and lack of failsafe is an unacceptable liability. Any thoughts/information would be appreciated.