Don't upgrade to TWS 860 yet.

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Quote from Pete - IB:

There was a bug in TWS 860 that affected users who were upgrading from versions prior to 858. After upgrading, TWS would hang at the splash screen.

This bug has been fixed and a new build posted as of this morning.

If you already upgraded and experienced this problem, and you haven't downgraded, you will need to do a full "install" rather than an "upgrade" to overwrite your existing installed version.
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tws is virtually impossible to modify without creating some bugs.[/B]
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IB Pete

seems like your team messed up big time again. It's not even that; no one is counting the bugs anymore, it's a matter of not listening to customers. Customers don't want upgrades if there is any chance they contain bugs.


Get your act together for godsake people have money on the line, developers ought to be responsible instead of spending their time playing around with supposed improvements .
 
Quote from Kicking:

IB Pete

seems like your team messed up big time again. It's not even that; no one is counting the bugs anymore, it's a matter of not listening to customers. Customers don't want upgrades if there is any chance they contain bugs.


Get your act together for godsake people have money on the line, developers ought to be responsible instead of spending their time playing around with supposed improvements .
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Kicking,

You are not required to use the latest releases. All you need to do is to install a stand-alone version and then how frequently you update is mostly your choice. I only say mostly because roughly once a year you can expect us to force an upgrade.
 
I have noticed two bugs in the last release which effect me..

Ive found that IB have been unable to help me on either
occasion. Even acknowledge the issues.

Heres a reply i got when i reported a function that had always
worked one way in TWS API suddenly started to behave differently
(and in my opinion erroneously):

-----------------------------------------------------------------------------
Dear Trader,

If you have a trades(s) that you would like IB to look at please forward
the exact details and we will be more than happy to look into them for
you.

Regards,

------------------------------------------------------------------------------

Completely ignore my Bug report!!

Customer service has never been IBs strong point.

So im resorting to keeping things simple, make too many
assumptions and you cant rely on TWS API to keep working that
way in future.
 
Quote from IBsoft:

Kicking,

You are not required to use the latest releases. All you need to do is to install a stand-alone version and then how frequently you update is mostly your choice. I only say mostly because roughly once a year you can expect us to force an upgrade.
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Thanks for the suggestion, i will download the previous
stand alone version. Hope fully a bigger fish will report the
same issues im having and IB fix them before i am forced to
upgrade.
 
You are not required to use the latest releases. All you need to do is to install a stand-alone version and then how frequently you update is mostly your choice. I only say mostly because roughly once a year you can expect us to force an upgrade.


Now thats great customer service. We didn't make you do it, it's your fault for upgrading. Why anyone continues to use IB is beyond me. :confused:
 
prob here is also the fact that almost all the suggestions posted in the ib thread have been so far ignored while useless [and dangerous] features keep bein' introduced..like those freakin' alerts for example. why spend time postin' useful ideas for improvements when they are blatantly ignored and fast forgotten :confused:
 
Quote from Bitstream:

prob here is also the fact that almost all the suggestions posted in the ib thread have been so far ignored while useless [and dangerous] features keep bein' introduced..like those freakin' alerts for example. why spend time postin' useful ideas for improvements when they are blatantly ignored and fast forgotten :confused:
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We have implemented quite a list of improvements based on customers' feedback. Some requests are more easily addressed than others; perhaps that is the reason why what you believe to be "useful ideas" did not get implemented while what you believe to "useless and dangerous" features did.

Further, nothing gets "blatantly ignored" as you suggest. We have selected many of the suggested improvements for implementation, but other priorities do not allow us to complete them as quickly as we would like.
 
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