I'm having an issue with an international wire. I sent from my account at my non-US bank to my US bank (TIAA bank). They use Citibank as a correspondent bank and Citigroup gave the following message to my non-US bank:
"
PLEASE NOTE THAT WE ARE UNABLE TO LOCATE AN INTERMEDIARY BANK FOR CREFUS31XXX. IN RESPONSE TO YOUR MT199 DD 11FEB2019. PLEASE CONFIRM THE BELOW FORMAT.
F57 30995037 TIAA, FSB RETAIL DEPOSIT WIRES F59 #MYACCOUNT NUMBER
.
IF WE DO NOT RECEIVE INTERMEDIARY BANK DETAILS BY 13FEB2019, WE WILL CANCEL THE PAYMENT AND CONSIDER IT NULL AND VOID."
I tried to ask TIAA bank about an intermediary bank but the customer service is too incompetent to even know what that is, furthermore their website do not list that information at all
https://www.tiaabank.com/support/easy-deposits
But what I dont get is, TIAA bank is an american bank with a working ABA number. They are on Fedwire (right?) so all Citibank has to do is to send the funds through Fedwire directly to TIAA, there is no need for an intermediary. Am I correct? Can anyone make sense of why would they ask me for a intermediary when I gave details of a US bank directly connected to the US payment system?
"
PLEASE NOTE THAT WE ARE UNABLE TO LOCATE AN INTERMEDIARY BANK FOR CREFUS31XXX. IN RESPONSE TO YOUR MT199 DD 11FEB2019. PLEASE CONFIRM THE BELOW FORMAT.
F57 30995037 TIAA, FSB RETAIL DEPOSIT WIRES F59 #MYACCOUNT NUMBER
.
IF WE DO NOT RECEIVE INTERMEDIARY BANK DETAILS BY 13FEB2019, WE WILL CANCEL THE PAYMENT AND CONSIDER IT NULL AND VOID."
I tried to ask TIAA bank about an intermediary bank but the customer service is too incompetent to even know what that is, furthermore their website do not list that information at all
https://www.tiaabank.com/support/easy-deposits
But what I dont get is, TIAA bank is an american bank with a working ABA number. They are on Fedwire (right?) so all Citibank has to do is to send the funds through Fedwire directly to TIAA, there is no need for an intermediary. Am I correct? Can anyone make sense of why would they ask me for a intermediary when I gave details of a US bank directly connected to the US payment system?