CQG Trader Issue

C

Cazza La Randa

Could CQG explain the reason of this issue?

Thanks

http://www.youtube.com/watch?v=VUH8NOeqc40

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well...I take that back...now its happening to me too. Seems to be an issue with the up/down arrow not being able to keep up with the rest of the DOM during a fast move.

Bid/Ask, and the B/A spread shaded box flow perfectly, but the little arrow and "trade series" dots just can't keep up. They catch up, but they do get behind for a bit.
 
Quote from traderTX:

well...I take that back...now its happening to me too. Seems to be an issue with the up/down arrow not being able to keep up with the rest of the DOM during a fast move.

More...

Exactly

I am wondering if CQG could add an option to exclude that arrow...
because the rest of the DOM works well

Can't trade with this issue.
It's a mess
 
Quote from Cazza La Randa:

Exactly

I am wondering if CQG could add an option to exclude that arrow...
because the rest of the DOM works well

Can't trade with this issue.
It's a mess
More...

You can't trade? Execution is working fine for me. The arrow problem corrected itself for me, only had that one hiccup with it this morning. But even then execution and the rest of the DOM worked as fast as ever
 
Quote from traderTX:

You can't trade? Execution is working fine for me. The arrow problem corrected itself for me, only had that one hiccup with it this morning. But even then execution and the rest of the DOM worked as fast as ever
More...


I 've never seen a thing like this.
For me it's not acceptable
This technical issue distract me from trading (mainly scalp)
They have to solve this problem
 
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