CQG Latency issue

K

keki

Hi,

I'm in Perth, Western Australia. I'm currently using CQG via AMP Futures. I'm hooked up to the CQG Websocket API wss://api.cqg.com

I read several articles that suggest CQG is now located in the ASX. However when I look at my requests via traceroute they are being routed to Singapore, via Sydney then through Japan. This results in a latency of between 250 - 400ms, which as a short term trader is just not acceptable.

I've tried contacting CQG (no response), AMP (yes you're setup to route to Sydney) and my ISP (rubbish response about checking my line for interference :-/)

Can any help out pointing me in the right direction?

Thanks in advance
 
Well, this seems to be a big issue for Australia:

Australian internet service providers are warning users to expect increased traffic latency for the next six weeks after twin typhoons broke a number of subsea links between Sydney and Hong Kong.

Advisories by the TPG-owned iiNet and Internode report that the main issue for Australians is a cable break around 54 kilometres off the coast of Hong Kong.

“We have temporarily routed via the US and redirected peering whilst the issue is outstanding,” both ISPs reported.

“Our network partner is currently engaged with submarine teams for initiation of repair process.”

One of the affected cables is SEA-ME-WE3, which currently routes traffic from Perth to Singapore and beyond.

The cable has 39 landing points, including Deep Water Bay in Hong Kong.

Although repair teams have been engaged, SEA-ME-WE3 is expected to face problems for some time.

Wholesale operators have confirmed the break and said they have “received a tentative repair completion of 13th October 2017”.


More info here: https://www.itnews.com.au/news/aussie-internet-pain-after-asian-subsea-cables-cut-472070

  • CQG confirms they have no issues with FIX routing in Sydney.
  • WebApi is currently being routed via Singapore.
 
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