You seem to be having a hard time grasping the idea. Here, read what Milton Friedman wrote again, I simply said the same thing with other words, and since you worked for government, especially in "policy making", yes, it applies to you too:
"The high-level bureaucrats who have been assigned these functions cannot imagine that the reports they write or receive, the meetings they attend, the lengthy discussions they hold with other important people, the rules and regulations they issue—that all these are the problem rather than the solution. They inevitably become persuaded that they are indispensable, that they know more about what should be done than uninformed voters or self-interested businessmen."
I've already told you: I don't give a shit about your personal life. It is irrelevant to the discussion. It's one opinion against the other. Let's discuss ideas and we might get somewhere.
I have all the support possible. There isn't one government managed or regulated provided "service" that can even begin to compare to any private equivalent.
Fedex, DHL VS US Post office
Public school vs charter/private schools
Taxis vs car sharing apps
Public hospitals vs private hospitals
And the list could go on and on...
There is simply no comparison between anything managed by bureaucrats who stand to lose nothing and enterpreneurs that risk their own money on an equivalent business. Each and every attempt from bureaucrats to regulate/manage anything results in bad services at high prices. If you want serious and specific evidence, you can read Milton Friedman, Thomas Sowell, Friedrich Hayek or if you want something more entertaining and less technical, you can simply watch John Stossel's shows on youtube. But, who am I kidding? What does the work of these people, much wiser, older and experienced than you mean to you compared to your little bureaucrat friends?