Connection Issues???

[enochbenjamin]

I am not able to log into trader workstation - is it just me?

 

[balda]

same here in

Los Angeles

 

[balda]

Quote from balda:

same here in

Los Angeles

I am good now

 

[enochbenjamin]

going on 1 hr here in Chicago

 

[def]

Quote from enochbenjamin:

going on 1 hr here in Chicago

contact the help desk in HK or start an online chat. all should be fine.

 

[dont]

Nonsense I am having major trouble connecting for at least an hour now??

 

[dont]

Okay back in now, was getting 30% packet loss at certain servers in asia?

 

[def]

Quote from dont:

Okay back in now, was getting 30% packet loss at certain servers in asia?

that sounds like an ISP problem and not TWS.

 

[enochbenjamin]

isp problems from traders in different cities? please, something was wrong with TWS.

no problems posting to this bd.

but all is well now

 

[dont]

def is probably right if you are having big packet loss, the TWS can sometimes have issues. From experience 30% seems to cause problems.
Get www.pingplotter.com and another back up ISP when one is having issues another seems to follow a different path to the TWS server.