'Conditions générales' or 'contract rules' for an IB customer ?

1/3) Context
I am an IB customer outside UK.
English is not my native language, so my expression may be clumsy, sometimes.
Please answer me in 'simple' english, I mean: 'not too idiomatic'. OK?

2/3) Litigation with IB
A litigation between me an IB is going on: I cannot give details on content, but I can share information about form.
NOTA : I hope the sub-forum chosen to open this thread is not too irrelevant. I looked at the list of subforums and tried to do my best to choose a good plade to post.
I am joining relevant correspondents, as lawyers.
Of course I will have to pay them, at some moment.
And I would prefer not to pay them for searching documents that, normally, I should be able to provide.
Now I am looking for a particular and contractual document:
(for an IB customer) the 'conditions générales', french term I would translate by 'contract rules' (?).

3/3) For an IB customer, where can I find the 'conditions générales', i.e. 'contract rules' ?
Juridically, opening an account at a broker's is signing a contract.
This contract has rules that are displayed in a document.
When you open an IB account on the web, you go along many pages and documents, but you may not keep a copy of all of them.
And anyway, my former PC crashed.
So I have no idea where to find this juridical document: the 'contract rules' that rule the relationship between a customer and IB.
The IB website is huge, and my limited english vocabulary -for example about in specialized terms- is also a handicap
>>
Please, can somebody send me this document or let me know where I can download it ?

Good evening
 
After a quick glance :
Yes, it really looks like it !

Well, this is an example of limits of somebody who is not really fluent in english : I can read newspapers articles in english, but I did not know that translation for "conditions générales" (in french) would be, in english, "customer agreement".

I recognize this document, I met it before (before the crash of my former PC ^^).

You have been wise, swift, efficient and helpful : tnx Kohanz !

For information : since this search, I posted another question about how to find lawyers in London...

Have a nice week-end !
 
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