Complain about Interactive Brokers (IB)

This is the original e-mail:

We have received your deposit for 4975.0 USD. These funds will become available in your account on 06-May-2005. If you are opening a new account, the funds will become available one business day later.

It is not necessary to call us. Once your funds are available, they will appear in the "CASH TRANSACTIONS" section of your daily account statement, and you will see your funds displayed on your Trader Workstation (TWS).

If you have deposited funds by personal check, and in the future wish to receive prompt, full credit for deposits, you are encouraged to send funds by wire transfer or bank check.

IB shall place a ten (10) business day hold on incoming funds.
Accordingly, you will not be able to withdraw funds by check or wire transfer prior to the end of such ten (10) day period.

To view IB's Funds Credit Policy, go to the IB web site at
<http://www.interactivebrokers.com>, select "Account & Funding Info", then select "Deposits".


Sincerely,
Funds and Banking Department
IB HELPDESK


Quote from JackR:

Are your funds actually at IB or are "in-transit" between your other broker and IB?
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This is sooo easy...

When I first applied...they mentioned do not wire funds until after you have received your new account confirmation notice via email...

This was two years ago...

Is this not the case today ?
 
Quote from fragmyass:

Shouldn't you know this? According to your crappy website (man, it is bad!:D) you manage FX accounts - got much experience in this area?

Tell you what, you ain't managing none of my funds if the best thing you've got to do right now is complain about sh1t like this...
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Wow!They manage FX accounts and they don't know how to open an account with a broker?
 
We are not new players in the industry. We never see such a experience especially from a industry leader.

ACCEPT FUNDS ,, e-mail the client you will be ready,,, ONE WEEK PASSED AWAY ,,,, THey say "We dont know when will you ready ?" Do you accept honestly all this actions as a normal procedure ?

Quote from bundlemaker:

If you took the time and effort to CAREFULLY read IB's instructions they tell you EXACTLY what to do. No sense in bashing a perfectly good broker. If you had no account setup, what in the world did you expect them to do with the funds, LOL.
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NO, WE DONT BELIEVE us how can we trust BARRON's number 1 advertisement to make decision to be a client of IB.


Quote from johnk49:

Wow!They manage FX accounts and they don't know how to open an account with a broker?
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Quote from 7thdim:

This is the original e-mail:

We have received your deposit for 4975.0 USD.
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A whole $5000!

Wow, you guys must in the big leagues.

Too bad IB doesn't have a higher account minimum for these proletariat accounts.

Personally, I would recommend that IB cancel your account. Way too much trouble.
 
We see too many protectors are on the way. This is why the industry leaders are still number 1 telling. We will post our problems on the most respected financial forums in all languages for the next 48 hours if we did not get any answer from the number 1.
 
why did they ask for proof of address.
I checked their website and they said that usually you don't have to send anything.
 
Okay, your experience is bad (Although it doesn't sound like a big deal to me. Are you from Russia or other former Soviet country? I'd say IB would need to be very careful, given the rampant fraud).

My experience is good.

I've sent many thousands to IB by wire. It worked flawlessly. I've transferred many thousands back and forth via their electronic bank transfer system. Worked flawlessly.

Good luck to you.

C
 
What is your fear ? Do you want to show your trading skills on the public ? Do you want to be a fair challange ? Can you make this 5 K in a million for the next 3 month ? LETS choice our referee, and start sending realtime and entry and exits and see who is the better ... Do you have enough courage ? I think no, you have the funds not the soul.


Quote from Htrader:



Too bad IB doesn't have a higher account minimum for these proletariat accounts.

Personally, I would recommend that IB cancel your account. Way too much trouble.
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