Cant login

kotika · Mar 9, 2020

Its 1500 on March 9 and cant login on TWS and not on the webtrade either!

RedDuke · Mar 9, 2020

I have no issues logging in from iPhone

guru · Mar 9, 2020

kotika said:
Its 1500 on March 9 and cant login on TWS and not on the webtrade either!

Everything works fine for me. Check your internet or call IB, especially if outside US where things may work differently.

JKG77 · Mar 9, 2020

same here.. not able to log-in TWS and webtrader

777gogo · Mar 9, 2020

I'm using the Hong Kong server and I think the Hong Kong server is down.
I cannot connect from March 9, 2020 18:54 UTC.

throw102040 · Mar 9, 2020

777gogo said:
I'm using the Hong Kong server and I think the Hong Kong server is down.
I cannot connect from March 9, 2020 18:54 UTC.

I’m also in Hong Kong and have lost access.. this is beyond frustrating. (Current 3:55am here)

RedDuke · Mar 9, 2020

I am on usfarm and no issues

luisHK · Mar 9, 2020

If you guys can still log in account management, you can switch there from HK server to a different one (I did that a few months ago, no issue logging in today, although what I see is utterly ugly)