Can't get QuoteTrader work, asking for help

J

jetq

I have followed instruction to register in esignal, download data manager, install it, verified username and password, download quotetrader, install it, launch it, there is a message windows saying" username or password is wrong", verified from confirmation email and retype it, still not working, anyone from QuoteTrader can help?

customer ID is 1911128, thx.
 
Hi Jetq,

Thanks for your post :)

I checked the system, and it appears that you've successfully connected.
Would you please let me know if that's correct?

If not, contact me at trading@quote.com.

Alternatively, there's a forthcoming video clip on the start up process, and would very much like to improve it where necessary.
I'll post a link shortly.
Any suggestions on how the start up process would be much appreciated!

Again, many thanks!

Brent
QuoteTrader Product Management
trading@quote.com
 
Hi Jetq,

Here's the QuoteTrader Registration video clip I promised :)

Let me know if you need additional help, would like a demo, or have any other questions (email: "trading@quote.com").

<object width="425" height="350"><param name="movie" value="http://www.youtube.com/v/dd3BXDuwO7c"></param><param name="wmode" value="transparent"></param><embed src="http://www.youtube.com/v/dd3BXDuwO7c" type="application/x-shockwave-flash" wmode="transparent" width="425" height="350"></embed></object>

Thank you again for your post, and for installing QuoteTrader to see if it can complement your existing set of decision support and trade management tools!

Brent
QuoteTrader Product Management
Contact Us! trading@quote.com
Get QuoteTrader! http://www.quote.com
Announcements and Support
Online Video Library
Google QuoteTrader
 
You must log in or register to reply here.
Back
Top