I am rather new to trading and using the simulator today when I got a message about my limit order price being capped which really confuses me because I have live traded on TD Ameritrade in the same fashion without any message.
The situation was I bought into HTZ at around $2.04 a share with an automatic stop loss placed at $1.89. The stock took off so as the price increased, I kept moving my stop loss up manually. When the price hit $2.45 a share I tried to move my stop loss up to $2.40 with the intention letting the price fall back to stop loss and taking profit.
As soon as I tried to put my stop loss up to $2.40. I got a screen pop up message with the following:
"In accordance with our regulatory obligations as a broker, we will initially cap (or limit) the price of your Limit Order to 2.28 or a more aggressive price still within your specified limit price.
It goes one to say something about the maximum allowed distance and something about an orderly market followed by this may cause my order to not be filled or filled poorly.
I have attached the message as a screen cap of my chart at the time of the message for review as well.
I called customer service and the guy I spoke to couldn't really explain why it happened and just told me that even if I got this message it shouldn't effect me but that some times It might cause an issue where I would have to call them to get the cap removed.
Also, since the screen popped up covering my chart, I couldn't see what happened but upon review the price capped out at about $2.50, then came down and despite having moved my stop to $2.40, my stop loss order executed at $2.28 with a number 1 indicated next the the price in my trade log. Based on this, it would seem that unlike what the customer service agent indicated, it did indeed effect me and I missed out on something like .14 cents a share which would have been around $560 which is unacceptable.
Can someone explain to me what happened here and if there is a way to avoid it? I am assuming I am doing something wrong since I am new but since I have traded this way successfully in a live environment on TD Ameritrade's TOS platform, I can't figure out for the life of me what I might have did.
Thanks in advance.
The situation was I bought into HTZ at around $2.04 a share with an automatic stop loss placed at $1.89. The stock took off so as the price increased, I kept moving my stop loss up manually. When the price hit $2.45 a share I tried to move my stop loss up to $2.40 with the intention letting the price fall back to stop loss and taking profit.
As soon as I tried to put my stop loss up to $2.40. I got a screen pop up message with the following:
"In accordance with our regulatory obligations as a broker, we will initially cap (or limit) the price of your Limit Order to 2.28 or a more aggressive price still within your specified limit price.
It goes one to say something about the maximum allowed distance and something about an orderly market followed by this may cause my order to not be filled or filled poorly.
I have attached the message as a screen cap of my chart at the time of the message for review as well.
I called customer service and the guy I spoke to couldn't really explain why it happened and just told me that even if I got this message it shouldn't effect me but that some times It might cause an issue where I would have to call them to get the cap removed.
Also, since the screen popped up covering my chart, I couldn't see what happened but upon review the price capped out at about $2.50, then came down and despite having moved my stop to $2.40, my stop loss order executed at $2.28 with a number 1 indicated next the the price in my trade log. Based on this, it would seem that unlike what the customer service agent indicated, it did indeed effect me and I missed out on something like .14 cents a share which would have been around $560 which is unacceptable.
Can someone explain to me what happened here and if there is a way to avoid it? I am assuming I am doing something wrong since I am new but since I have traded this way successfully in a live environment on TD Ameritrade's TOS platform, I can't figure out for the life of me what I might have did.
Thanks in advance.