I wouldn't bother with it anymore because Brownco has been taken over by e-trade and if you think brownco wasn't responsive it will only get worse. The best thing is to switch to a broker that specializes in options OX TOS IB. I have TOS and in a margin account when my cash was negative the computer would allow me to just close positions (which would have let me close the puts BTC)...not quite the same thing but their platform kind of helps you.
Quote from bangorsky:
Oh I believe you on that, iceman1. I talked to someone named Sterling. This person did not seem to be at all familiar with options trading. Twice I requested to be forwarded to an options specialist, but they couldn't even do that.
TrendReaction, thanks for the informative post. Lotta good info in there. But I still must disagree with you on the following statement:
In my experience, the margin clerks are only after one thing: cash. Reduce everything to cash. That's the quickest & most efficient way to stave off further losses/liability due to market swings. So I still have to agree with what MTE said:
I think I'm just dealing with an inexperienced/incompetent broker who does not know how to liquidate options properly. The safest thing to do in any situation is to liquidate all marginable positions and return to cash-only. I'm sure my broker understands this but probably got confused by the all the big words.
Haha... now that sounds fun. At this point, I don't really care about how much it'll cost me. Revenge sounds sweeter.