RL8093, after my mobo started playing up, I got pretty frustrated. I had no tech support this time around!!!. Being a newbie at this operation, I knew this was bound to happen. Just my luck.
I tried different ways of diagnosing the issue with help from the Corona boys and various forums. I slept over it and woke up calmer and more dedicated. Eventually, we figured out the issue was with the mobo (it took 3 days).
If I had bought from Dell, I assume they would have tested this out before sending me the box; I would have that safety net. Hence, it seems that Dell, HP etc products are better as you don't get to experience these issues before the item gets to you.
In regards to PCs, I have tried Dell and Toshiba with very unfavorable results, so doing my own build wasn't too much on the down side for me. Also, I really don't like their customer service. I would rather have a robot say the same thing to me as I would understand it doesn't have a brain.
The advantages of a self-build are many. You can choose your parts and have the best, for a bargain (if you have patience). You know what you have inside there. Also, if you modify a pre-build, it voids your warranty in most cases.
After my ASUS had these issues, I researched a little and found a lot of -ve reviews. However, there was bound to be more -ve reviews as statistics show that 73% will post a -ve review as opposed to 22% that will post a +ve review. I am a statistic here, as I gave a -ve review to ASUS (but +ve for their customer service as they will ship mine out in 24-48 hrs and I get to keep the old board), but no +ve reviews for all the items that functioned.
I also know people that have self builds and have no issues with them. I guess in the end, it's just a matter of luck whichever way you go.
Good luck to you
