BEWARE of bad TradeStation data!

TS will soon be eliminated from my cache of Trading Weapons and sent to the graveyard!

I just need to translate a few EL strategies.
 
Quote from Surdo:

BYE BYE

I have zero tolerance for this.

They are now shut down after exactly 10 Round Trips from now on. (The monthly requirement for FREE platform fee).

The other 50 customers in my group are now on e SIGNAL as of August 1.

This is what I'm doing also starting in Aug. This is totally unacceptable.....
 
personally what i find frustrating is the unresponsiveness on their support forum, having to call in the same data issues several times, ignored questions and issues. tons of newb questions are answered promptly every day, probably an effort toward new user retention, while the seasoned users who spot real bugs generally get ignored until a lynchmob is formed

obviously there are exceptions, some good support experiences, but overall they really need to make a policy of communicating and acknowledging platform/service failures much faster

the recent issues with QM data are a prime example. it took like a month or more of posting and calling just to get 5-10 minute data delays acknowledged. what professional wants to deal with that?
 
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