Quote from kowboy:
I sent an email yesterday afternoon to support about my account. I have not heard back yet and it's noon already. Not acceptable.
Quote from JayF_eSignal:
Our typical expected turn-around time for email is about 24-48 hours, however we have had a large influx of emails recently and this response time has increased. We have recently brought in a good amount of support reps to help with the additional load and they should be up to speed in the next few weeks.
One other thing I'd like to mention is the variety of ways to contact our Support Department. For issues that are more urgent, I would suggest calling in or using LiveRep (live chat with a support rep.) Using these venues for more immediate needs and email for less urgent issues, will also help to improve the overall support levels.
For information on the different ways to contact eSignal Support, please visit our Contact Us page.
Quote from FeedDemon:
The data is award-winning and extremely accurate, however there is currently a limitation of around 200 real-time quotes on a typical box, unless some multi-threading code is added to the application. We hope to double this number in the next release. There is plenty supporting documentation, examples and technical support which can be accessed through the file share and forum.
Give it a try!