Best broker to trade with in Canada? (Paying $29.99 per trade right now with TD)

Quote from klepto84:

I closed the itrade account and moved to Virtual Brokers.

Check them out!
What platform are you using ?
How much do you pay for data fees?
Are you on the per share or per trade plan?
 
I use the Meridian and Axis Pro depending on my circumstances.
I am paying $6.99 per trade.
ECN fees are extra, but if you use the MGNT option and don't move liquidity (increase the bid or lower the ask) you can avoid ECN fees.

The best thing is the dude they assigned to me held my hand like you wouldn't believe.
Patient, knowledgeable and truly cares. When they say they build their business one customer at a time--they really mean it.
I am getting more service, quicker response, more education and coaching--not in terms of what to invest in, but how to use the tools...than I ever recieved from my RBC full service advisor. And I paid up to $300 per transaction!

If you sign up, ask for Peter Wong. The guy changes his clothes in phone booths. Tell him Dan P. from Kitchener sent ya!

By the way, I don't work for VB. And didn't know Peter before I signed up.
I'm just another guy tired of taking it from the banks and trying to get back to even.
 
Quote from klepto84:

I moved to scotia itrade in Jan from a full service broker to save $$ and take charge of my investments. After a few months I closed the itrade account and moved to Virtual Brokers.

Itrade's customer service was horrible. Long phone waits, poorly trained and in some cases rude. There were many "service" disappointments but the worst was....

I was given incorrect information regarding converting a LIRA account to a LIF by an itrade service person--supposedly the itrade resident expert..
After checking other financial sites and confirming the correct information with the Ont agency that oversees pensions, I emailed to ask for a clarification. I received a phone call from the same person who had provided the incorrect information disputing the correct information and telling me that I should "trust my broker not people I don't know......"

I moved to VB and couldn't he happier with the service, the fees, the trading platforms, and the investment tools. itrade, like most discount brokers forces currency conversion in registered accounts. Which costs a lot of money when trading U.S. stock. With VB I hold U.S. and Canadian equities and cash and I control the conversions. This has saved me money in fees and has made U.S. investments a lot more attractive.

VB's customer service is world class. I'm saving money on fees and couldn't be happier.

Check them out!

Hmm I checked them out. The typical old school crap broker. IB Canada blows them away.
 
What do you mean "you checked them out"?
And what do you mean "old school crap broker"?

Can you be a bit more specific regarding your research, experience and conclusion.
 
Quote from klepto84:


If you sign up, ask for Peter Wong. The guy changes his clothes in phone booths. Tell him Dan P. from Kitchener sent ya!

I'm just another guy tired of taking it from the banks and trying to get back to even.

I'll do that Monday.
If nothing else the free trades interest me.

You didn't mention what data fees applied. What does it cost if you don't trade for a month?
 
I recently opened an account with Virtual Brokers [ www.virtualbrokers.com ]
When I tried to return my money back from virtual brokers to my own bank I had problem getting my money back. I filled the form on their website which state that within 2 days the money will be return via EFT - the secretary on the phone confirmed it will be done within 2 days. It was not. Later I talked to Mr. Peter Wong, one of their Trading Support people (at that time). I was verbally told the money will be in my account in 10 days. It was not. I contacted a manager BBS Securities Inc. [ Virtual Brokers is a branch of this company ], I was told he will look into this … now I’m in contact with investment industry regulatory organization of canada - 416-943-6910
Is anyone out there had similar problem with Virtual Brokers ? Have you got your money back? What did you do?
 
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