Here's what happened with the big table, and why IB was inadvertantly left out.
When I originally put the table together, Harris Direct was still being called CSFB Direct. My fact checker found out that Harris Bank, who recently purchased CSFB Direct and is in the process of changing the name, wanted all their company information to be run under the name "Harris Direct." So the art department reworked the huge table, moving the CSFB Direct information down the page a bit.
Unfortunately, they inadvertantly put the moved CSFB/Harris line on top of the Interactive Brokers line. I proofread the table prior to the move, and all the brokers were there. I didn't see the finalized table until I picked up my print edition copy of the March 18 Barron's early on Saturday. I sent an "Omigod!" email off to my editor and the art folks immediately, and they inserted the IB line into the online version of the table as soon as they could on Monday morning. The earliest we could fix the mistake in print was the 3/25 issue.
You can call that "sloppy reporting" or whatever you'd like, but those of us who worked on the story know the truth. I understand many of you who are extremely frequent traders disagree with the methodology, and those of you who are loyal customers of firms that didn't come out on top think I did a shoddy job. I'll disagree with your conclusions since I know how much work goes into a story that ends up running 5,000 words after hands-on testing of 30 different sites, plus interviews with people at 22 companies.
I might also suggest to you the line that got me into freelance writing in the first place. I was talking with the editor of a major computer publication one day, and he asked me what I thought of their coverage of financial software. I told him it was awful, and went into great detail why I thought it was so bad. At the end of my tirade, he smiled and asked, "So, do you think you can do better?" That little scene happened in early 1991, and I've been covering financial software for a variety of computer trade, general interest and investing-oriented publications ever since.
Take care,
-- Theresa