you don’t get it. AI and technology only add to profits when the savings they provide aren’t passed to the customer. .
I disagree with that. You don't understand the behind the scenes complexities of running an airline. Sure AI saves a warehouse money by automating and streamlining an operation, and hence those savings drop to the bottom line... but we are not making an apples to apples comparison.
There are million variable factors that come into play. Historic weather models are a biggie. Hell they'll only put the absolute minimum fuel on board a jet at one location to save a few pennies, and at another location they fill one to the brim where jet-A is cheaper and tanker thousands of pounds just so they don't have to pay the price at the hub. Or vice-versa if the hub is cheaper that day. And even in THOSE calculations... they even calculate the additional fuel burn for the added weight on the the tanker legs to make sure they are actually saving money.
I'll do some digging tomorrow. Hell I bet Gordon Bethune probably did a Ted Talk on it at some point, he's always spouting off about things.