def:
The News posted on IB website about new JAVA TWS being released on Dec 1st 2000 is FALSE. I chatted with [IB]Shadow(IB representative that is present in our chat channel) today and he said it wont be ready by that time and what will be available only is the lower commission structure of 2.95. He also told me that JAVA TWS will be browser web based. I imagine this as a Daslinger interface where you have to press "Refresh" in order to confirm your trades
Now, its my turn. The more I use IB's TWS the more I hate it because its a pain to get out of a fast moving stock going against you. The TWS interface is awkward, prone to mistyping errors every time I enter an order and price. To worsen that, every time I want to use another execution route to make a trade, I have to type in the symbol again, select the route, type in the amount of shares and price and by the time I finish all that, the stock's price has changed.
Even worse, orders placed on ECN's other than REDI and ISLD, take 5+ seconds to go live ! ! ! Let's say I want to bid a stock using ARCA or INSTINET, I place an order to join the bid, I have to wait 5 seconds or more in order for that order to show on Level II and go live after I press the "transmit key". Thanks god ISLD is not so slow and is < 1 second to go live.
Also, IB customer support is worsening everyday. These people seem to care a little about what happens to you during trading hours, they even sometimes make "upgrades" when market is open and shut your TWS for several minutes. And dont even tell you they are going to do that (SOES upgrades 1 week ago). When you have a stuck order, you have to beg them to find out what is happening with your order. It seems that sometimes the customer knows more than the IB representative concerning IB operations.
All in all, dont trade more than 100 shares with this broker. Their service is poor and their Trading Interface is 80's era and MS DOS look like. You have to memorize keystrokes and combinations to enter trades and if that makes you feels more savvy in the markets, it can cost you dearly.
I have been using IB 3 months from now and seldom trade more than 100 shares in order to minimize losses if IB problems occurs and they can't help you out.
Storkelif