Anyone has TICK data in IB

Quote from granville x:

Strange that some receive data but not others.

I have not seen any TICK-NYSE data today and I'm in Sweden.

I'm in Spain - no data here yet.

My account is with IB **UK**, could that have something to do with some people getting data and others not?
 
IB UK here as well Sarvise, so it could be limited to UK data.

I would think they have many many clients with UK data, so IB's lack of communicating this issue is not good. They say they're aware of it and are working on it, but no solution so far. My trading is very dependant on the TICK as a "leading indicator" so for me this is a very serious issue.
 
Yes, I use it too to time my entries in all risk-related assets, so it really sucks, but it's better not to get too upset about it or it will affect your trading when the datafeed is restored.
 
If I load a new chart, I get the day's TICK data but it is not updating. So it is out there on their server as it is building historical bars, but not sending realtime updates out.
 
Yes, it's been broken since Friday. I'm in the US. On IB chat session they only say they are working on it. Meanwhile the quote.com site has intra-day $TICK.
 
Quote from granville x:
IB: It would have been nice to get a flash bulletin in TWS about this issue! As it's quite serious for many traders.
Once I had an outage of Eurex quotes that lasted 14 days (paying 15€/mo).

They answered that they are not a datafeed provider and therefore they do not guarantee feed integrity.
 
Quote from uexkuell:

Once I had an outage of Eurex quotes that lasted 14 days (paying 15�/mo).

They answered that they are not a datafeed provider and therefore they do not guarantee feed integrity.

Ouch!

Thanks WaveStrider, same here (it's missing the first hour and a half, though).
 
Quote from Sarvise:

Ouch!

Thanks WaveStrider, same here (it's missing the first hour and a half, though).

yw. Yes the 1st part of the day is missing. I find it strange that the data is available, but not being sent. Oh well...
 
Quote from moarla:

no problems here - Italy


Quote from TrailingStop3:

OK - I see. Do not have any problems here (germany).




They said this was a general problem for all countries. The above users however have verified that it works in some places. Hopefully this is fully resolved by tomorrow!
 
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