R rida07 Apr 5, 2009 #1 Getting an error message about no interface with exchange whenever i place an order.
V veggen Apr 5, 2009 #2 Quote from rida07: Getting an error message about no interface with exchange whenever i place an order. More... How long has this been going on?
Quote from rida07: Getting an error message about no interface with exchange whenever i place an order. More... How long has this been going on?
R rida07 Apr 5, 2009 #3 Quote from veggen: How long has this been going on? More... Well first there was no connection from 6pm until about 6:35pm.. and now I just entered an order to test but it is not allowing me to cancel it..
Quote from veggen: How long has this been going on? More... Well first there was no connection from 6pm until about 6:35pm.. and now I just entered an order to test but it is not allowing me to cancel it..
V veggen Apr 5, 2009 #4 ok.. Connection is working fine at the moment, but I have not tried putting on any trades. Why is the "live help" not available? Is it not supposed to open at 1730EST?
ok.. Connection is working fine at the moment, but I have not tried putting on any trades. Why is the "live help" not available? Is it not supposed to open at 1730EST?
R rida07 Apr 5, 2009 #5 Quote from veggen: ok.. Connection is working fine at the moment, but I have not tried putting on any trades. Why is the "live help" not available? Is it not supposed to open at 1730EST? More... yeah you can see the quotes now but I am not able to put in (or cancel) any orders..
Quote from veggen: ok.. Connection is working fine at the moment, but I have not tried putting on any trades. Why is the "live help" not available? Is it not supposed to open at 1730EST? More... yeah you can see the quotes now but I am not able to put in (or cancel) any orders..
V veggen Apr 5, 2009 #6 Quote from rida07: yeah you can see the quotes now but I am not able to put in (or cancel) any orders.. More... I understand. Have you tried calling them? I just do not get why their live help is not available?
Quote from rida07: yeah you can see the quotes now but I am not able to put in (or cancel) any orders.. More... I understand. Have you tried calling them? I just do not get why their live help is not available?
R rida07 Apr 5, 2009 #7 Quote from veggen: I understand. Have you tried calling them? I just do not get why their live help is not available? More... good idea - just tried them - i got voicemail "the person you called is not available".. lol i guess it's time to move on to real trading shops..
Quote from veggen: I understand. Have you tried calling them? I just do not get why their live help is not available? More... good idea - just tried them - i got voicemail "the person you called is not available".. lol i guess it's time to move on to real trading shops..
R rida07 Apr 5, 2009 #8 Quote from rida07: good idea - just tried them - i got voicemail "the person you called is not available".. lol i guess it's time to move on to real trading shops.. More... looks like it's working now..
Quote from rida07: good idea - just tried them - i got voicemail "the person you called is not available".. lol i guess it's time to move on to real trading shops.. More... looks like it's working now..
syswizard Apr 5, 2009 #10 Quote from rida07: looks like it's working now.. More... Still, very scary experience. I would hold their feet to the fire to explain this lapse of support. If they cannot, GET OUT....MOVE ON.
Quote from rida07: looks like it's working now.. More... Still, very scary experience. I would hold their feet to the fire to explain this lapse of support. If they cannot, GET OUT....MOVE ON.
