I downloaded Ninja Trader connected it to my IB account, but charts aren't loading. The good sign is I seem to have a successful connection with a green signal symbol in the NT platform.
Problem is Ninja trader wrote me back saying "we have limited staff and other obligations, and unable to call me or do remote support...". I guess I'm only able to communicate my issues via email and there turnaround time is slow too I've noticed.
Looks like a good platform that's able to connect to my IB, but support doesn't seem that great in getting what I need done, and I'm just asking a basic step to setup my connection...
Problem is Ninja trader wrote me back saying "we have limited staff and other obligations, and unable to call me or do remote support...". I guess I'm only able to communicate my issues via email and there turnaround time is slow too I've noticed.
Looks like a good platform that's able to connect to my IB, but support doesn't seem that great in getting what I need done, and I'm just asking a basic step to setup my connection...