any issues using CoolTrade for automated Trading to TWS/IB

CoolTrade for automated Trading to TWS/IB

can someone who has used this comment on, how reliable to use this CoolTrade for automated Trading to TWS/IB. is it worth of $3500/ for 3 yrs lease

1)How many symbols/day can we trade in LONG and SHORT strategy.

2)Can we do both day trade and swing trade?,. my swing stays for weeks/1-2months

3)How do they support any problems of orders sent to TWS/IB

4)do you they phone support for any connection issues bet cooltrade and TWS/IB

5) if coolTrade or TWS disconnects, how do you sync the positions and pending orders with IB, when reconnected
 
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