Any clients of TradeStation securities here?

Bugsy said:
Oh I forgot. Yah I'm a Tradestation client as well. Initially when I first began I had a huge customer service issue. Had it not been for an awesome sales representative who was basically my makeshift customer service rep I'd have gone apeshit. I actually wrote a letter to their CEO on how bad the customer service was that I sent to my sales rep first as a heads up (it gave him a gold star just to let him know it did not reflect on him) because I was 2 seconds from sending it before we ended up resolving the conflict, but their customer service was complete shite with 1 week email replies and a completely useless live chat service rep, and all using the Coronavirus as their excuse.

I told them I was tired of hearing the Coronavirus used as an excuse for terrible service as they were all able to provide remote help from literally anywhere, even home, unlike the rest of us who are still required to go to work. My sales Rep actually filed a complaint on my behalf and one of their service managers contacted me.

That being said, I've had zero problems since then, though, unlike then, I have had really no need as I have become used to the platform. I will say their platform is fast and awesome. I've hit them up by email once since then and got a reply the next day which is just fine and a good turn around time (a week is ridiculous). I initially daytraded stocks but have since switched to futures which I prefer. I have not negotiated for better commissions as you asked the earlier person. I'd imagine I'm not even in the same stratosphere as those who could to be honest.
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Thanks Bugsy, your post is helpful. Sorry I didn't acknowledge it earlier.
 
I am quite suspicious how this post attracted so many positive review.
At 0.5 USD per option contract it is not worth it.
Firstrade is free!
 
Tradestation is part of Interactive Brokers, which is well known. It is interesting because it can be linked with Tradingview, and you can trade from Tradingview, but I got scared because of the comments on Trustpilot.
 
Great platform. It is NOT part of IB. IB provides the brokerage and Trade Station provides charts and execution platform. TradeStation also lets you use Traderview charts if required. Trust Pilot reviews may have reviews from malicious posters with their own agenda, so bear that in mind and do your own research -try a demo.
 
toby400 said:
Great platform. It is NOT part of IB. IB provides the brokerage and Trade Station provides charts and execution platform. TradeStation also lets you use Traderview charts if required. Trust Pilot reviews may have reviews from malicious posters with their own agenda, so bear that in mind and do your own research -try a demo.
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Sure thing. Why is the option contract fee 0.65usd when they are selling order flow to HFTs?
Does Firstrade have an agenda as well?
 
HomelyWizzard said:
Trustpilot seems like a place mentally retard, snowflakes visit and leave negative comments, and I quote "they took everything from me". Are these people mental? A registered US broker cannot do that, a stupid trader can piss away his/her money. Who'd believe such a rant?
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What about the trust pilot feedback of option commission per contract?

Why are some here insisting on avoiding this point?
 
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