Just found out that my phone company overcharging me by 12%.
They provide a call details with individual charge and total but total is 12% higher than it should be.
I went 5 month back and each bill has a hidden 12%
example:
call 5.00
call 5.00
call 90.00
total 112.00
I called customer service and of course this is the first time they ever heard about it. Than I googled company and found similar complains in the past.
Can I do anything about it besides changing company?
Thank you.
They provide a call details with individual charge and total but total is 12% higher than it should be.
I went 5 month back and each bill has a hidden 12%
example:
call 5.00
call 5.00
call 90.00
total 112.00
I called customer service and of course this is the first time they ever heard about it. Than I googled company and found similar complains in the past.
Can I do anything about it besides changing company?
Thank you.
