Quote from Free Thinker:
somebody should sue them for incompetence. att service is just horrible where i live.
att bought up the alltell territory where i live and they gave everyone free new phones as part of the deal. within a couple months of them going live there is a stampeed to switch back to verizon/alltell because att service just plain sucks. so now they are stuck with the bill for all those new phones that cant be used plus they paid a lot of money to verizon for the alltell territory and verizon is getting all the customers back for free.