AMP futures chat algo

[tomas262]

@AMP_Global

The chat is awful ... it "freezes" randomly at different points ....

1. here ... Before I transfer you, I'll need to ask a couple of questions
2. after entering a valid email
3. and other cases

Very unreliable solutions guys

 

[hilmy83]

@AMP_Global

The chat is awful ... it "freezes" randomly at different points ....

1. here ... Before I transfer you, I'll need to ask a couple of questions
2. after entering a valid email
3. and other cases

Very unreliable solutions guys

lol finally someone gets it. I think if you use thier chat outside of the client login, it seems "better". But yea, it would jsut go silent in the middle by saying, anything else you want to add..then you like "no"...then nothing happens. Then you say "hello?" and it goes into a loop asking the same damn questions again.

 

[Overnight]

lol finally someone gets it. I think if you use thier chat outside of the client login, it seems "better". But yea, it would jsut go silent in the middle by saying, anything else you want to add..then you like "no"...then nothing happens. Then you say "hello?" and it goes into a loop asking the same damn questions again.

Then just call them on the phone. Why bother with a chat algo-bot thing on your smartphone, when you can just call them up in voice mode on your smartphone?

Quit yer' bitchings people and go legacy. It still works!

 

[hilmy83]

Then just call them on the phone. Why bother with a chat algo-bot thing on your smartphone, when you can just call them up in voice mode on your smartphone?

nobody's bitching about not being able to reach AMP via telephone! We're talking about their chat feature. Stay on topic dude

besides i already got my shit sorted out..so i don't really give a damn at this point. ET can close this thread

 

[Overnight]

nobody's bitching about not being able to reach AMP via telephone! We're talking about their chat feature. Stay on topic dude

But why crap on about the chat thing, when the regular phone option is much better? Like another poster above said, all these chat bots are crap at many companies now. But unlike other companies, AMP's VOX option is reliable and useful.

 

[wmwmw]

But why crap on about the chat thing, when the regular phone option is much better? Like another poster above said, all these chat bots are crap at many companies now. But unlike other companies, AMP's VOX option is reliable and useful.

There are functions that a phone can't perform.
For exsmple,when I report something wrong on my chart, the chat guy uausally asks: can you send me a screenshot ? Now how do you send a screenshot over phone?

 

[Overnight]

There are functions that a phone can't perform.
For exsmple,when I report something wrong on my chart, the chat guy uausally asks: can you send me a screenshot ? Now how do you send a screenshot over phone?

You don't. You send it to them through e-mail. They will usually say, "send it to support@ampclearing.com" or some such.

 

[wmwmw]

You said this because you never use chat.
You send srceenshot to chat guy, he solve your issue immediately.
You send srceenshot via email to them, then you need to wait 24 hours.

I once chat with my forex broker as I could not login my trading platform.
He asked me to send him my ID via chat, and then immediately unlock my platform.
If I send them email and wait 24 hours, my position could be hit with heavy loss.

 

[tiddlywinks]

Of course, if you have a real-time trade issue you can VOX directly to the TRADE DESK. I have that number readily available, in printed form, at my desk. What's that? You don't know how to find that number? Clue: log in to your AMP account.

 

[DevBru]

You said this because you never use chat.
You send srceenshot to chat guy, he solve your issue immediately.
You send srceenshot via email to them, then you need to wait 24 hours.

I once chat with my forex broker as I could not login my trading platform.
He asked me to send him my ID via chat, and then immediately unlock my platform.
If I send them email and wait 24 hours, my position could be hit with heavy loss.

I never had to wait 24 hours while contacting them via email during business hours.

Also, if a trade is on the line to some kind of platform error or whatever, i would always pick up the phone, they can always close or adjust the position for you.