AmiBroker: AmiQuote works only under Administrator account?

[botpro]

Hello,
has anybody else encountered this problem:
since upgrading AmiBroker over the last weekend from v5.70 to v6.10, suddenly AmiQuote no longer works.
The support suggests me to use it as Administrator, and yes then it works.
This is of course a security risk.
The installation I did as Administrator, but I can't be logged in the whole day as Administrator.

How do you handle this? Is AB+AQ working well under normal user account in your installation?

 

[jharmon]

Try doing a full install of AmiBroker (not upgrade) - I'd say your COM/OLE linkages are broken.

 

[botpro]

Try doing a full install of AmiBroker (not upgrade) - I'd say your COM/OLE linkages are broken.

Well, that I alread did (was also suggested by the AB support), but it had unfortunately no effect .
As said as Administrator it runs ok, but after logging in as normal user in Windows then AQ still can't get quotes;
for each existing ticker it says "The system cannot find the file specified" (plus 2 binary garbage characters after it)...
Due to this I'm currently forced to work as Administrator... :-(

I'd say your COM/OLE linkages are broken.

Yeah, that makes indeed sense.
But this was working well in v5.70, and there was no change to the system
except what the AB v6.10 upgrade installation might have done.
I also tried to go back to v5.70 but nada, it (that's AQ) doesn't work anymore under normal user acct... ;-(
Both AB and AQ have valid licenses, it's not the eval version.
Really funny...
I just wonder how to fix this COM/OLE stuff...
I guess maybe I should remove everything related to AmiBroker/AmiQuote from the registry and go back to v5.70... but that's too much work... :-(

 

[jharmon]

I'd say there's some inherited folder permissions that are also screwed up too. At install time, AmiBroker sets the folder to User modifiable but maybe your database folder has some other weird rights set on it. Check that.

If it's not that, an uninstall and reinstall is probably your best option. Do a system image backup first.

 

[botpro]

I'd say there's some inherited folder permissions that are also screwed up too. At install time, AmiBroker sets the folder to User modifiable but maybe your database folder has some other weird rights set on it. Check that.

Thx, that's indeed a good idea, I'll check the directory and file permissions...

If it's not that, an uninstall and reinstall is probably your best option. Do a system image backup first.

Hmm. reinstalling the system is out of question; this would really be too much work...
I even don't know where I've got the old Windows CD, as it is the old XP Pro forever, running in VirtualBox under Linux ;-)

 

[jharmon]

I mean just uninstall AB, remove the AmiBroker folder from Program Files, and install it again - not a full system reinstall!

With VirtualBox just create a snapshot and try it.

 

[botpro]

I mean just uninstall AB, remove the AmiBroker folder from Program Files, and install it again - not a full system reinstall!

But that I already tried. Even have installed in a different directory (without any spaces in path) after uninstalling and removing the old default directory.

With VirtualBox just create a snapshot and try it.

I know, but my XP image file is relatively big: 128 GB!... ;-) Don't have that much free on my 500 GB SSD anymore for making a snapshot image... ;-(


Ok, thx, I'll first check the file permissions...

 

[botpro]

Even adding the user to the Administrators group doesn't help :-(
It seems that indeed something is broken with COM/DCOM stuff...
Never mind, maybe a bug in AB, and since AB support knows the problem maybe the next version will fix it.

 

[jharmon]

A snapshot doesn't take up much space - only sectors that are changed since you did a snapshot are written out.

Anyway, time to get more disk space. It's so cheap these days and if it's causing you issues in trying to diagnose problems, it's contributing to your issues.

 

[botpro]

For a full reinstallation of just AB there is plenty of free space available on the SSD and also inside the image
(actually 95G in Linux and 75G inside the XP image), so making a snapshot of the image is not necessary at this time,
and a fresh reinstall of AB I just did even several times (under Administrator, and even
under the user). It doesn't help to solve the said problem.

But just answer me this:
does it work in your installation (ie. downloading using AQ inside a normal user session)?
Which version of AB do you use? Is it also the latest v6.10 like in my case?