Quote from birdman:
I had hoped someone would chime in with their Schwab comments as i wondered how that might be and i look forward to you updating us about the new version coming out in a couple of months.
I'm using AMTD and got grandfathered in from izone at the $5 rate, but i always wondered about Schwab.
I used to do a lot of trading with AMTD via the QuoteTracker trading platform.
Unfortunately, I spent about a year and a half complaining to upper level management about how ridiculously slow their data-feed was, how completely UNACCEPTABLE it was . . . and (in my humble opinion) all they did was drag their feet and make false promises about how they were upgrading the feed and making this a priority. I had numerous conversations with senior management, but it was a complete waste of time.
They would tell me that they were rolling out this and that, and that things were going to get better, and that the streamer feed was being upgraded, but it was just ALL talk. I'm convinced that AMTD won't ever make a their pathetically slow "streamer" feed a priority unless a ton of accounts/assets walk out the door. Besides, given that they now own Think or Swim, I believe that they really couldn't care less about the basic Ameritrade platform/feed or that of QuoteTracker. In my opinion, their new philosophy is that ToS is a super duper platform oriented for TRADERS, and anyone that is an aggressive TRADER needs to be on their ToS platform.
That would be great if ToS had a speedy data-feed.
Unfortunately, I found that (too) was not the case.
When I tested and compared the Ameritrade ToS platform with other feeds in the Spring of this year, I was quite disappointed to see that the ToS platform was running the same kind of pathetically slow "streaming" data feed. When I raised this issue with senior management at ToS (not at AMTD), they made a bunch of "excuses" as to why they "chose to throttle back" the feed ( cause they didn't want to overwhelm the hardware of their customers ). Yeah, like we are all still trading off of a Pentium-3 processor with 1mb of RAM and a dial-up connection. Now I've heard it all.
Management at ToS suggested that if I needed REAL-TIME quotes from a much more robust data-feed, I should try their "ThinkPipes" platform which is tailored to market-makers and professionals. Unfortunately, this would require an entirely brand new account since "ThinkPipes" users clear Penson, and not AMTD. A certain amount of capital also had to be in the account ( I believe it was $250k ), and certain volumes traded on a monthly basis as well. Because I would have had to go through the new account documentation (which some firms aren't all that comfortable with given the type of account I'd be setting up), I passed.
Like I said, I really liked Jerry Medved's QuoteTracker platform.
Jerry was awesome with support and was usually just a quick e-mail or instant message away. He'd even do a "virtual" screen-session with you in order to trouble-shoot or update something. AMTD simply needed to support it with a rock solid, fast, data-feed. They did not. So I left.
That having been said, (for awhile), I was able to make QuoteTracker work via AMTD by pumping in a third party Level-1 data feed from DTN. Unfortunately, DTN still does not yet offer Level-2 "Total View" for NYSE and NASDAQ so I finally gave up earlier this year and headed back to Schwab and their Street Smart Pro platform. Funny how DTN claims to be offering data-feeds for professionals, yet they're still in the "Stone Age" when it comes to offering a full-on Level II feed. They say that they will be offering a new data center connection in NJ sometime early next year that will be part of their more expensive NXCore feed, blah, blah, blah...
The final nail in the coffin for me was when AMTD terminated their relationship with Jerry Medved on June 1st, and couldn't tell me whether or not they were going to further support and update QT, or whether or not they were going to simply let it twist and die on the vine.
As I have previously posted in other threads, I've been pretty happy with Schwab and their feed and the Street Smart Pro platform. It's been very stable and pretty darn speedy when compared to other feeds and I've been able to position trade (and even day-trade) with surprisingly good executions. The Level-2 trading windows can use an upgrade because the upper half of the window is quite cluttered and the font is not adjustable, in contrast to the ECN portion.
Unfortunately, Schwab won't be updating SS Pro anytime soon cause all of their energy is going into the new SS Edge platform due out in Q-1 of next year.
All I can say is that you do get used to some of the "nuances" of SS Pro. The charts offer decent technical tools and studies, are visually attractive and there's also a decent NEWS window that keeps you updated. You do have the opportunity to direct your order execution via ARCA, NSDQ, and Schwab's own Street Smart order routing ( if you meet the threshold of account size ), which is pretty good. I'm currently running the platform over 4 displays via a Dell Workstation and cable broadband. Again, the fact that their servers are located in Arizona is a huge help to those of us remote traders that are located on the West Coast.
I'm also currently Beta testing the new Street Smart "Edge" platform, but it is still in its infancy and has a ways to go, in my opinion.
Such is the life of a remote trader.
Lots of testing.
