Quote from Martinghoul:
Nothing to do with options, per se, but this is actually a shocking truth across markets. For a massive oligopolistic industry characterized by fat margins and large IT spending, the general state of the infrastructure is piss poor, IMHO.
Seems to be a function of horribly misguided IT spending, caused by misaligned cost-center / profit-center interests. Boils down to spend $1.00 to save $0.01.
Work shifted to low cost regions seems to come with proportionally even lower productivity.
Ever spoken to the Reuters help desk? Ugh. Kind of like calling a shoe factory in Bombay.
Alternatively, sit a small team of developers on the desk, and you get good stuff, fast.
unreal...