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@HobbyTrading so what should I answer these questions to be a non-professional?

I got their email asking these questions: -Do you ever connect to your account on the same devices as other users? -Do other users ever connect to their accounts on the same devices as you? -If the answer is yes to either of these, what is the purpose for the shared connections? Does one of you...

So what did they asked you? And what were your responses? I got the same problem as you. Please help!!!