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Hi lescor, The cause maybe due to the server you maybe connecting to. Please contact us via liverep or at 510-264-1700 so that we can troubleshoot the issue realtime. Thank you Joe B

Hi Tbill1, If you can private message me your Customer ID# or a user name/psw, I would be happy to take a look into your account and contact you to straigthen out this issue. Regards, JoeB_eSignal

Hi gimp570, I downloaded and installed our latest 7.9.1build(738) from our www.esignal.com/download page. After further testing, the bug looks to have been fixed. Do not download and install the latest version on top of the older version, but do a complete uninstall. Please follow the...

Hi gimp570, I have sent our programmers another report requesting an ETA on a fix for this issue. Hopefully, I can get a response asap and will info you. Unfortunately, at this time it is still a bug with the software and I have included below the PDL(Programmers Development List) number...

Hi gimp570, I was able to duplicate the same issue. The bid/ask data seems to be ok now, but when a quote window is linked to an interval advanced chart is when the headline count disappears. Works fine on a daily chart, but a bug with the interval chart. I have forwarded the issue to our...

Hi gimp570, I have downloaded and installed our latest version of esignal 7.9.1(build732) and have tested a few symbols with the =N and apparently do not see the news headline count disappear nor the bid or ask data. If your not running the same version or the latest build, please feel free...

We are not experiencing any outages at this time. Please feel free to private message me and I can assist you further. Thank You