Search results

That's the problem with this thread. When you stop to think about it, what does "unexpected execution or position" mean? You mean, something just show up in your account that you are completely unaware of? That has never happened to me. Nor do I know anyone it happened to. I've used IB for...

I would close the position immediately, then call IB. OldTrader

OK, my mistake. I thought you were shorting today, but now I see by the date on your original that you shorted several days ago. The only price today that lined up with your price was February. Keep us posted when you roll your contract next week. OldTrader

What contract are you shorting? February? OldTrader

What did you go through? Seriously, you had to copy the documents? Obviously you should find out what they charged the additional fee for. Call accounting and find out. If they can't tell you what the fee is for, then that's a different matter. Personally, if I thought I had a...

Let me get this straight: You believe that if I close a "phantom position", then call IB, that they are then going to "take it out of my account", after I call them, leaving me with a position? LOL. I don't think so. OldTrader

Here's what IBj says in his post: What I would do is close it out, then call IB. Worst case scenario, they tell me it's my position for some cockamamie reason, in which case I definitely want out because I don't hold errors and I don't want the market risk of a position I did not get into...

One thing for sure, if they told you to call them first, then that's what I would do. You'll get no argument from me on that one. I would certainly like to have something in writing from them pertaining to that, rather just a verbal statement, since it's contrary to what many brokerage firms...

I think the basic unofficial "rule" for handling an error is simply to close it out. If you do anything other than this in essence you're playing the market. Now, if it turns out that your broker put it into your account in error, and now reverses it, you close that position out too. Look...

Why does Zzzzzap not notice this before the announcement, yet he evidently notices after the announcement and starts covering in earnest? Here's IBj's account of it once again: It seems to me that what you're proposing is that Zzzzap has next to no responsibility as long as he doesn't...

I accept your apology Ray. Frankly, I'm glad you posted when you did. I just read your prior post and was about to reply in a way that would have had me apologizing as well. LOL. Takes a big man though to apologize in public...something you don't see much of around here, so I wanted to...

What things don't I see? Help me out here, since you evidently see something unseen by some of us. By the way, I thought we all knew that posting on a message board was only an "opinion", and that it would likely not change the outcome. OldTrader

You seem to be missing the point here. IB has already agreed to compensate the OP. No need to arbitrate that. Not sure what "version of the story" has to do with this....there's an entire audit trail there which tells the story. The only thing undecided now is how IB will compensate the...

I didn't say that and you know it. I said it all started with the double click. At a minimum though...I would have expected a double order, which is exactly why I don't double click my transmit button. What do you expect here? An idiot proof piece of software? What...we design some...

I agree with you on this. The double click was evidently improperly handled in TWS. But again, it all starts with the double click. And I would guess we all expect something to take place when we double click. It's not something I do on my transmit button. How about you? OldTrader

Nothing happens if he doesn't double click. Spin it the way you see it. OldTrader

I don't normally use the transmit button in TWS. However, at one time I used BookTrader....which had that problem occasionally. When it happened to me, I would look to see if an order was transmitted, pending, etc. Last thing I would do is double click. By the way, I made them aware of the...

You know, almost everything on my computer is "susceptible" to a double click. I thought we all knew that mouseclicks mean something on a computer. Being "susceptible" to double click didn't cause this...the act of doubleclicking caused it. That said, IB already looked past this. But that...

As long as I've been in this business, it's always been the correct practice to immediately close out errors. You don't play the market with them. Likewise, I'd say it's the traders responsibility to BE aware of the position when he logs in. In other words, you just don't log in and stare...

First, thanks for the detailed explanation of this situation. It's quite helpful to know in detail what took place. It appears that despite all the whining and gnashing of teeth, Zzzap did in fact double click, which then set off a chain of events leading to the loss he was whining about. I...