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Just to wrap this thread up (partially). My issue was: quote streams freeze on certain windows (quote panel, quote details, watchlist (monitor) and order entry) on TWS 981.3 and 10.14.1b, no issues with deprecated TWS 972. I contacted IB support, but they refused to help me since I am still...

I do have a related issue. I justed upgraded from TWS 972 to 981. My price updates stop a short while after launching TWS 981. However, only the following windows are affected: quote panel, quote details, and order entry. Sometimes not all of them are affected simultaneously, i. e., quote panel...

Future orders are working for me now. Just for the record: This was the second time I had the issue of receiving the error message "commodity segment does not exist" when attempting to trade futures in the paper account for several days. The problem went away without interacting with the IB help...

Not for me. Still getting "commodity segment does not exist".

Particularly troublesome that this seems to be an intermittent issue. A week ago, the problem seemed finally resolved for me. Now it is back for me and seemingly some other people, but not for all. Not a good thing if you are trying to do some serious work / test with the paper trader. I will...

Status update 2021-02-12 (Friday) lunch time CET, IB Ireland, Paper Trader: Tested orders for DAX future (Eurex), ES (Globex), and CL (Nymex) - all yielded error "Commodity segment does not exist" Sorry, what is PITA? Anyway, I don't have any other problems (yet).

I am on IB Ireland and I am back on the list of those who have this problem. Got the error message today when trying to buy the Mini DAX future. (I did not test any other futures.)

Thanks a lot. I am pretty sure such a setting never existed when I set up my last paper trading account in 2013. It just automatically gave you what you had in your live account I have now activated the sharing of live data. It took about two minutes for the switch to take effect. Side effect...

It is (partly) working for me now, too. Last time I checked without success was yesterday. I am on IB Ireland and I just bought and sold 1 Dax Future contract in my paper trader. However, I am not getting real-time data in my paper trader. I do have real-time data for my live accout. Thus, I get...

I am seeing the same behavior everybody else is describing with regards to options / futures. But I also have a forexissue: I do not get IDEALPRO forex quotes (spot or CFD) in paper trader. It works in the live account, however. Anybody seeing this also ?

DutchMan, my intention was not to complain about something or to get customer service, but to alert others with similar devices of a potential problem. I am still thinking that my device has developed a problem over time with PIN access (which I would like to share), but not with the...

>>> Are you saying you can still log in to IB when you use an incorrect PIN on your device? I stand corrected. I have just tried to reproduce logins with incorrect device PINs and ended up with "failed" logins. Strange. I was almost sure that yesterday it was doable. But there must have...

>>> Are you saying you can still log in to IB when you use an incorrect PIN on your device? Correct. That's what I am saying.

jtnet, a) at this point, I can live without the PIN level security. b) Especially going through the hassle of the exchange process is something I would like to avoid. c) Contacting IB has been a humiliating experience too often in the past for me. Obviously, for other people and...

I have one of those older security devices that certain customers received long before it was a mandatory program. I did not check, but I would guess it is about 3 years old. It's a SAFEWORD GOLD 3000. It functioned properly until yesterday. It used to be PIN-locked. But the lock is now...

Will simulated-trading accounts also require "safe" login? If you have more than one account and / or more than one login name for a given account, will that require separate devices? With my current device, my logon attempt has at times been rejected because I could not distinguish...

I can confirm stock777's observation for Eurex. I have reported the issue in September on the IB discussion board (including screen shot). http://www.interactivebrokers.com/discus/messages/36501/30777.html?1127725259

www.earnings.com

They are just perfect for my needs. I just use them for economic numbers. They are as fast as it gets. I can watch the charts / trades and listen to the actual number. Much better than trying to grasp a news headline via text services. To me, more useful than the services I paid $100 / month...

Thank you, Alan. DTB fees actually increased, at least in my case. Dax Index was included in the Eurex package before, now you have to spend 1 Euro to get it. One more example of IB changing material things overnight without prior notice of clients. If you had an unattended system running...